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HPD Reports New Phone Scam

The Huntsville Police Department was notified of a scam involving persons calling citizens, stating they are with Microsoft and asking for information about the potential victims’ computer IP address and Microsoft Key Code.

Huntsville Police Lieutenant Curt Landrum advised that Microsoft will not contact customers unsolicited.

“If contacted by someone purporting to be from Microsoft do not provide them with any information,” said Lt. Landrum. “There are many various scams involving either the telephone, internet or email at any given time.  Generally, companies will not contact customers directly without being solicited by the customer.”

Lt. Landrum added there are several websites available for residents to visit which provide information on scams, such as https://www.usa.gov/online-safety, https://www.consumer.ftc.gov/articles/0076-phone-scams, https://www.consumer.ftc.gov/features/scam-alerts, and https://www.usa.gov/stop-scams-frauds.

Individuals that were contacted by a scammer via the internet can report the incident to the Federal Bureau of Investigation’s Internet Crime Center at https://www.ic3.gov/prevention tips.aspx.

“Technology continues to evolve and change the way we conduct our daily activities and our business. There are criminals that try to take advantage of that technology to steal money and information from good persons,” Chief Kevin Lunsford advised. “I urge our citizens to be cautious and not provide strangers with their personal information or information about their computers or smartphones.”

For more information, call Lt. Landrum at 936-291-5480.

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